If you need to return or exchange an item, please email firstname.lastname@example.org or use the contact form, stating your name, details, order number and reason for return.
All returns/exchanges will be made no later than 14 days from when your shipment is received.
All items purchased must be in original condition with original packaging.
The customer is responsible for all return shipping charges.
All returns will be refunded to the account used for payment.
No refund allowed for any product after 14 days.
Vape Simple reserves the right to modify these terms/policies.
You agree that you will regularly check and review these terms/policies to keep informed of any changes.
Please send an email to email@example.com immediately.
Maximum returned postage will only be refunded of the amount charged by Honest Hemp.
Please refer to ‘best before’ dates on product packaging to determine product life. However, we guarantee a minimum of 12 months shelf life from when the product is dispatched.
You can send returned items to:
On all orders over £50.00
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